Privacy policy

Concept Giants (“we”, “us”) sells digital eBooks and related services through this website. This policy explains how we handle personal data when you use our checkout (including OTP verification and payments).

What we collect

Identity & contact: name, email address, and mobile number you provide at checkout.
Transaction data: order identifiers and payment references from our payment partner (Razorpay) needed to confirm purchase and provide the download.
Technical data: basic server logs (such as IP address, user agent, timestamps) for security and troubleshooting.

How we use data

To deliver OTP messages via our WhatsApp OTP provider (HireLAN / configured vendor).
To process payments, prevent fraud, and issue your PDF download link.
To respond to support requests and meet legal obligations.

Sharing

We share data only with service providers required to operate the site: OTP delivery, payment processing, and hosting. These providers act on our instructions and must protect your data.

Retention

We keep order records as needed for accounting, disputes, and legal compliance. You may request deletion where applicable law allows, subject to records we must retain.

Security

We use reasonable technical and organizational measures. No online transmission is fully risk-free; please use a strong email account and protect your devices.

Your choices

You may contact us using the business address on the website to access, correct, or raise concerns about your data, in line with applicable Indian law (including the Digital Personal Data Protection Act, where relevant).

Last updated: 2026-05-17.